CANCELLATION AND REFUND POLICY

• Cancellation by client prior 48 hours 10% admin fee charged.
• Cancellation by client within 48 hours 50% fee charged.
• Cancellation by client prior 48 hours 10% admin fee charged.

• Rescheduling requests by the client are subject to the discretion of Waterfront Kayak.
• If a reschedule request is agreed to, these requests are limited to two requests per purchasing customer. 

Rain and cloud cover won’t affect cancellation of a trip but strong winds and large swell will. 

If we cancel because of unsafe weather -  

A full refund will be given, it may take -/+ 7 working days to complete.