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    • Home
    • BOOK NOW
    • Rates
    • Daily Trips
      • Plan your Adventure
      • FAQs
      • Cancellation & Refunds
    • Gift Vouchers
    • About Us
    • Contact Us
Waterfront Kayak
  • Home
  • BOOK NOW
  • Rates
  • Daily Trips
  • Gift Vouchers
  • About Us
  • Contact Us

CANCELLATION AND REFUND POLICY

Cancellation

  • Cancellation by client prior 48 hours 10% admin fee charged.
  • Cancellation by client within 48 hours 50% fee charged.
  • Cancellation by client prior 48 hours 10% admin fee charged.

Rescheduling

  • Rescheduling requests by the client are subject to the discretion of Waterfront Kayak.
  • If a reschedule request is agreed to, these requests are limited to two requests per purchasing customer. 

Refunds

Rain and cloud cover won’t affect cancellation of a trip but strong winds and large swell will. 


If we cancel because of unsafe weather -  

A full refund will be given, it may take -/+ 7 working days to complete. 

  • Cancellation & Refunds
  • Privacy Policy
  • Electronic Indemnity Form

Waterfront Kayak

SHOP No8, Quay 5, V&A Waterfront, Dock Road, Cape Town, South Africa

Contact us +27 21 421 0909

info@waterfrontkayak.co.za

Copyright © 2021 Waterfront Kayak - All Rights Reserved.

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